Can you write our exposition or operations manual?

Yes. We develop and review operations manuals, dangerous goods manuals, emergency response plans, quality management systems, internal procedures and audit plans.

Do you build safety management systems?

Yes. We develop and review SMS, aviation risk management, fatigue risk management systems and drug and alcohol management plans.

Can you help us get an operational approval?

We support applications for approvals including low visibility, navigational, generalist approvals under Part 91, synthetic training device qualification and ETOPS. The regulator decides the outcome.

How long does it take, what does it cost, and how quickly will you reply?

We reply to initial enquiries within a few hours, wherever you are. How long the work takes, and what it costs, depend on the work and the outcome you want. We scope both with you in a first discussion.

Home / Consulting & advisory

Consulting & advisory

Policy and systems consulting for aviation operators

We develop and review the documents and systems an aviation operator runs on: expositions, safety systems, training and operational approvals, built as one integrated and intuitive system.

Who this is for

Aviation operators and organisations that need their manuals, safety systems, training and approvals to work together, whether you are preparing for an approval, an audit or a change in operations.

Led by Simon Ozanne. As Head of Safety at Corporate Air (Link Airways) he led safety management and quality system activities. He is a certified flight simulator evaluator, facilitates aviation risk and non-technical skills training, and has been a check and training captain on the Saab 340, C-130 and C-27J.

How we work

One integrated system, not a stack of documents. We work with you so the system reflects how your operation actually runs, and so your people can use it.

Discuss A first conversation about the problem and the outcome you want.
Scope We agree the work, the time and the cost with you.
Deliver Our consultants do the work alongside your people.
Hand over You keep systems and skills your people can use.

Company expositions

Elements of an exposition that we develop and review:

Operations manuals
Dangerous goods (DG) manuals
Emergency response plans (ERP)
Quality management systems (QMS)
Internal procedures and processes
Audit plans

Safety management

Safety is a commercial advantage. The organisations that thrive will be the ones that use safety to build trust, strengthen performance and create a competitive edge, not only those that meet their obligations. We will challenge your thinking on safety.

Safety systems we develop and review:

Safety management systems (SMS)
Aviation risk management (AVRM)
Fatigue risk management systems (FRMS)
Drug and alcohol management plans (DAMP)
Key personnel training
Human factors micro-credentialing

Training systems

Training we develop and deliver:

Safety management systems
Aviation risk management
Use of AI in aviation
Human factors (HF) and non-technical skills (NTS)
Multi-crew cooperation (MCC)
Low visibility
Key personnel

See our short courses.

Operational approvals

Types of approvals we support:

Low visibility operational approval
Navigational approvals
Generalist approvals under Part 91
Synthetic training device qualification
ETOPS

Business continuity plans

We develop and review business continuity plans so operations can continue through disruption.

Standards and regulations we work with

We write and review systems against:

CASA: the Civil Aviation Safety Regulations (CASR) and the Manuals of Standards that apply to your operation, for example Parts 91, 119, 121, 135 and 138
ICAO Annexes 6 (Operation of Aircraft) and 19 (Safety Management), and the Safety Management Manual (Doc 9859)
ISO management system standards, including ISO 9001 (quality management) and ISO 31000 (risk management)

Work we have done

Emergency response planning. For a government client, an ERP that dovetailed with those of their aviation sub-contractors.
Complex approval. We helped a grant recipient develop their Standard Scenario Application.
Training development. Our learning and development team reviewed and updated courseware for the Australian Airports Association.

Common questions

Can you write our exposition or operations manual?: Yes. We develop and review operations manuals, dangerous goods manuals, emergency response plans, quality management systems, internal procedures and audit plans.
Do you build safety management systems?: Yes. We develop and review SMS, aviation risk management, fatigue risk management systems and drug and alcohol management plans.
Can you help us get an operational approval?: We support applications for approvals including low visibility, navigational, generalist approvals under Part 91, synthetic training device qualification and ETOPS. The regulator decides the outcome.
How long does it take, what does it cost, and how quickly will you reply?: We reply to initial enquiries within a few hours, wherever you are. How long the work takes, and what it costs, depend on the work and the outcome you want. We scope both with you in a first discussion.

The first step is a simple discussion

Tell us what you are working on. Call 0409 327 695 or send a message.